Inspire win customer service award

Inspire Estate Agents has won a prestigious award recognising its excellence in customer service, which is taking a unique approach to customer service in the property sector.   

We won the Best in Postcode Award, which was achieved by customer reviews submitted to an industry platform.  

We will now be shortlisted to win a county, regional or national trophy at an awards later in October.  

Managing Director, Matt Cousins, said: “This means a lot to me and the team as we take great pride in our customer service.   

“Ensuring that our customers have a great experience is core to our business. Clients have a choice of who they choose so the fact they’re recognising our service is something we’ll celebrate. 

“However, we know it’s not just about winning awards and we are always aiming to improve.  

 “We try not to think like an estate agent and how they would behave. We think about the customer and what they need first and foremost.  

“We treat each person individually and tailor our service to their needs and the support they require. As someone born and bred in Crawley, and with a team who care about the community, we think we offer something unique to other estate agents in the area. This award is validation of that.” 

The Best in Postcode Award was given by ESTAS, which is the biggest award scheme in the UK residential property industry.

If you need help buying, selling or letting a property contact Inspire Estate Agents award winning team by calling 01293 582333.